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PulsCar/Keep or sell?/Chrysler Pacifica Plug-In Hybrid/2018
225 OWNER COMPLAINTS · 6 RECALLS · NHTSA

Is the 2018 Chrysler Pacifica Plug-In Hybrid a bad year?

225 owner complaints to NHTSA. Engine complaints: 64, 4.9× a quiet Pacifica Plug-In Hybrid year.

● WATCH · AT 5,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the engine

Half of the engine complaints for this year were filed at 3k–16k miles, where you are now.

Check this Pacifica Plug-In Hybrid at your mileage →All Pacifica Plug-In Hybrid years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2018 Pacifica Plug-In Hybrid owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 5,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Electrical systemSTANDS OUT84 (37%)2k–27k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
EngineSTANDS OUT64 (28%)3k–16k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Transmission and drivetrainSTANDS OUT40 (18%)2k–17k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Hybrid systemSTANDS OUT75 (33%)26k–70k miles · ahead—
Fuel system19 (8%)too few with a mileage—
Speed control13 (6%)too few with a mileage—
Brakes7 (3%)too few with a mileage—
Steering7 (3%)too few with a mileage—
Collision avoidance6 (3%)too few with a mileage—
Suspension6 (3%)too few with a mileage—
Body structure5 (2%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 5,000 miles. Not a quote.

What owners reported alongside their complaints

Of 225 complaints: 3 mention a crash · 12 mention a fire · 1 reports an injury · 10 say the car was towed.

3 complaints were filed in the last 12 months, the newest in Oct 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

The car totally shut off when driving 20 mph. Full tank of gas. Brand new car with 5,000 miles on it. Called Chrysler -- they left us abandoned mid-road, they said it would take the 90 minutes.

5,000 MILES · CA · SEP 2018 · NHTSA #11127998

While driving at approximately 55MPH, on an overpass ramp connecting two different freeways, driving uphill around a broad turn, the car suddenly became non-responsive to pumping the gas pedal or applying the breaks.

3,000 MILES · CA · JUL 2018 · NHTSA #11112040

Metallic buzzing / vibration during moderate acceleration. Occurs occasionally around 30 to 35 MPH but also at higher speeds.

16,000 MILES · VA · JUL 2019 · NHTSA #11234147

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 5,000 miles), not by content. Unverified.

Recalls for the 2018 Chrysler Pacifica Plug-In Hybrid: 6

HYBRID SYSTEM · 2024 · NHTSA 24V-536 · 15,910 VEHICLES IN THIS RECALL CAMPAIGN

The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position. A vehicle fire increases the risk of injury.

HYBRID SYSTEM · 2022 · NHTSA 22V-077 · 16,741 VEHICLES IN THIS RECALL CAMPAIGN

A vehicle fire can occur when parked, even with the ignition in the "Off" position. A vehicle fire increases the risk of injury.

ELECTRICAL SYSTEM · 2020 · NHTSA 20V-334 · 23,079 VEHICLES IN THIS RECALL CAMPAIGN

The 12 volt isolator post located behind the driver's seat may develop high resistance. A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

SUSPENSION · 2019 · NHTSA 19V-143 · 47,771 VEHICLES IN THIS RECALL CAMPAIGN

The right front lower control arm may separate from the steering knuckle. A control arm separation could increase the risk of a crash.

HYBRID SYSTEM · 2018 · NHTSA 18V-740 · 10,260 VEHICLES IN THIS RECALL CAMPAIGN

After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst. The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

ELECTRICAL SYSTEM · 2018 · NHTSA 18V-524 · 12,779 VEHICLES IN THIS RECALL CAMPAIGN

The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition. A vehicle stall can increase the risk of a crash.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Chrysler: 123

Repair instructions Chrysler sent its dealers for symptoms seen in the shop on the 2018 Chrysler Pacifica Plug-In Hybrid. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2026 · 18-044-26

Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp…

TRANSMISSION AND DRIVETRAIN · 2026 · 21-014-26

Internal Transmission Wiring Connector Short And **Customers must experience a Malfunction Indicator Lamp…

ENGINE · 2025 · 9100614

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine

ENGINE · 2025 · S2523000050

Vibration From Engine Or Powertrain

NHTSA defect investigations: 4

EQUIPMENT · PE24028 · CLOSED 2025

Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.

ELECTRICAL SYSTEM · RQ24004 · OPEN SINCE 2024

Loss of motive power due to an internal wiring connector short.

ELECTRICAL SYSTEM · RQ24001 · OPEN SINCE 2024

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

TRANSMISSION AND DRIVETRAIN · PE22008 · CLOSED 2024

Transmission fault leading to loss of motive power

Neighbouring years

2017 Pacifica Plug-In Hybrid: 79 complaints, keep it · 2019 Pacifica Plug-In Hybrid: 45 complaints, keep it.

Every Chrysler Pacifica Plug-In Hybrid year

2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · All Pacifica Plug-In Hybrid years side by side

Other Chrysler models: Chrysler 200 · Chrysler 300 · Chrysler 300C · Chrysler 300M · Chrysler Aspen · Chrysler Concorde · Chrysler Crossfire · Chrysler Crossfire Roadster · Chrysler PT Cruiser · Chrysler Pacifica · Chrysler Sebring · Chrysler Sebring Conv · Chrysler Sebring Convertible · Chrysler Town and Country · Chrysler Voyager. All makes and models.

Questions

Is the 2018 Chrysler Pacifica Plug-In Hybrid a bad year?

225 owner complaints to NHTSA. Engine complaints: 64, 4.9× a quiet Pacifica Plug-In Hybrid year. At 5,000 miles the tool says: Keep it, but watch the engine. Half of the engine complaints for this year were filed at 3k–16k miles, where you are now.

What are the most common problems with the 2018 Chrysler Pacifica Plug-In Hybrid?

By owner complaints to NHTSA: electrical system (84), engine (64), transmission and drivetrain (40), hybrid system (75), fuel system (19). Half of the engine complaints were filed between 3k–16k miles.

How many recalls does the 2018 Chrysler Pacifica Plug-In Hybrid have?

6 recall campaigns list this model year: Hybrid system (NHTSA 24V-536), Hybrid system (NHTSA 22V-077), Electrical system (NHTSA 20V-334), Suspension (NHTSA 19V-143) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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