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PulsCar/Keep or sell?/Chrysler Pacifica/2004
896 OWNER COMPLAINTS · 2 RECALLS · NHTSA

Is the 2004 Chrysler Pacifica a bad year?

896 owner complaints to NHTSA. Engine complaints: 256, 4.6× a quiet Pacifica year.

● RED FLAG · AT 107,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Consider selling

Half of all engine complaints about the 2004 Chrysler Pacifica were filed between 75k and 129k miles. You're at 107,000 miles.

Check this Pacifica at your mileage →All Pacifica years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2004 Pacifica owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 107,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Body structureSTANDS OUT323 (36%)85k–130k miles · around this mileage—
EngineSTANDS OUT255 (28%)75k–129k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
SuspensionSTANDS OUT125 (14%)80k–135k miles · around this mileageBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Fuel systemSTANDS OUT92 (10%)54k–145k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Electrical system109 (12%)34k–129k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Transmission and drivetrain96 (11%)24k–123k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Steering50 (6%)52k–110k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Speed control33 (4%)69k–121k miles · around this mileage—
Visibility and wipers31 (3%)8k–101k miles · mostly behind—
Air bags25 (3%)47k–97k miles · mostly behind—
Seats24 (3%)5k–78k miles · mostly behind—
Exterior lighting19 (2%)54k–105k miles · mostly behind—
Brakes17 (2%)30k–90k miles · mostly behind—
Tires16 (2%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 107,000 miles. Not a quote.

What owners reported alongside their complaints

Of 896 complaints: 32 mention a crash · 30 mention a fire · 17 report an injury · 7 say the car was towed.

No complaints in the last 12 months; the newest was filed in Sep 2021.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

Sept 27, 2014. 3 days ago I was informed that the underside (Engine crdle subframe) of my 2004 Chrysler Pacifica was seriously rotted.

105,000 MILES · CT · SEP 2014 · NHTSA #10640231

Four months after replacing a rear motor mount. It failed again. This time it cause the other two motor mounts to fail which melted wires leading to the failure of the car's power control module.

129,000 MILES · PA · JUL 2013 · NHTSA #10523372

The cooling system for the car does not work correctly. After a steady idle of about 5 minutes, the car will begin to get hot and the fans will kick on.

75,000 MILES · TX · MAR 2016 · NHTSA #10846506

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 107,000 miles), not by content. Unverified.

Recalls for the 2004 Chrysler Pacifica: 2

TRANSMISSION AND DRIVETRAIN · 2004 · NHTSA 04V-113 · 34,561 VEHICLES IN THIS RECALL CAMPAIGN

On certain sport utility vehicles equipped with a NGC-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (EGR) system may lead to engine stalling under certain operating conditions. This could cause a crash without warning.

FUEL SYSTEM · 2003 · NHTSA 03V-471 · 9,579 VEHICLES IN THIS RECALL CAMPAIGN

On certain sport utility vehicles, the chassis fuel supply tube may have been incorrectly manufactured. Under certain engine and vehicle dynamic conditions, the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Chrysler: 26

Repair instructions Chrysler sent its dealers for symptoms seen in the shop on the 2004 Chrysler Pacifica. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2012 · 13-001-12

The customer may experience a vehicle vibration and/or shake

ELECTRICAL SYSTEM · 2020 · 9004275

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number

ELECTRICAL SYSTEM · 2013 · 21-001-13

MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position

NHTSA defect investigations: 3

FUEL SYSTEM · EA06010 · CLOSED 2007

Fuel tank punctures

ENGINE · RQ06002 · CLOSED 2006

Engine stalling

FUEL SYSTEM · PE06009 · CLOSED 2006

Fuel tank punctures

Neighbouring years

2005 Pacifica: 1,243 complaints, consider selling.

Every Chrysler Pacifica year

2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All Pacifica years side by side

Other Chrysler models: Chrysler 200 · Chrysler 300 · Chrysler 300C · Chrysler 300M · Chrysler Aspen · Chrysler Concorde · Chrysler Crossfire · Chrysler Crossfire Roadster · Chrysler PT Cruiser · Chrysler Pacifica Plug-In Hybrid · Chrysler Sebring · Chrysler Sebring Conv · Chrysler Sebring Convertible · Chrysler Town and Country · Chrysler Voyager. All makes and models.

Questions

Is the 2004 Chrysler Pacifica a bad year?

896 owner complaints to NHTSA. Engine complaints: 256, 4.6× a quiet Pacifica year. At 107,000 miles the tool says: Consider selling. Half of all engine complaints about the 2004 Chrysler Pacifica were filed between 75k and 129k miles. You're at 107,000 miles.

What are the most common problems with the 2004 Chrysler Pacifica?

By owner complaints to NHTSA: body structure (323), engine (255), suspension (125), fuel system (92), electrical system (109). Half of the engine complaints were filed between 75k–129k miles.

How many recalls does the 2004 Chrysler Pacifica have?

2 recall campaigns list this model year: Transmission and drivetrain (NHTSA 04V-113), Fuel system (NHTSA 03V-471). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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