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PulsCar/Keep or sell?/Ford Freestar/2004
1,226 OWNER COMPLAINTS · 5 RECALLS · NHTSA

Is the 2004 Ford Freestar a bad year?

1,226 owner complaints to NHTSA. Transmission complaints: 851.

● RED FLAG · AT 85,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Consider selling

Half of all transmission complaints about the 2004 Ford Freestar were filed between 68k and 109k miles. You're at 85,000 miles.

Check this Freestar at your mileage →All Freestar years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2004 Freestar owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 85,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Transmission and drivetrainSTANDS OUT851 (69%)68k–109k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
SeatsSTANDS OUT86 (7%)92k–148k miles · ahead—
Electrical system118 (10%)74k–122k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Engine110 (9%)78k–126k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Body structure94 (8%)85k–143k miles · around this mileage—
Speed control33 (3%)78k–118k miles · around this mileage—
Steering27 (2%)57k–117k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Suspension25 (2%)37k–141k miles · around this mileageBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Wheels25 (2%)35k–104k miles · around this mileageWheel bearing / hub assembly replacement (one wheel) $230–$750
Fuel system23 (2%)57k–126k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Brakes59 (5%)28k–78k miles · mostly behind—
Visibility and wipers16 (1%)too few with a mileage—
Equipment15 (1%)too few with a mileage—
Latches and locks14 (1%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 85,000 miles. Not a quote.

What owners reported alongside their complaints

Of 1,226 complaints: 16 mention a crash · 13 mention a fire · 17 report an injury · 7 say the car was towed.

No complaints in the last 12 months; the newest was filed in Jul 2025.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

I have a 2004 Ford freestar with 85,000 miles. I was driving 65 miles an hour down interstate 485 in charlotte, nc and all of a sudden my vehicle just started losing speed.

85,000 MILES · NC · JUN 2009 · NHTSA #10275202

1. There was no prior warning 2. After normal highway driving, I came to a complete stop. I attempted to put the vehicle in reverse but the vehicle would not shift.

68,000 MILES · VA · DEC 2007 · NHTSA #10212716

I have 2004 Ford freestar van & have been having problems with it suddenly loosing power and loss of acceleration.

109,000 MILES · OK · JUN 2011 · NHTSA #10406908

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 85,000 miles), not by content. Unverified.

Recalls for the 2004 Ford Freestar: 5

SEATS · 2013 · NHTSA 13V-081 · 196,667 VEHICLES IN THIS RECALL CAMPAIGN

The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position. In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

TRANSMISSION AND DRIVETRAIN · 2012 · NHTSA 12V-006 · 206,452 VEHICLES IN THIS RECALL CAMPAIGN

The torque converter output shaft may fail. This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.

FUEL SYSTEM · 2006 · NHTSA 06E056000 · 58,640 VEHICLES IN THIS RECALL CAMPAIGN

Certain aftermarket fuel filters sold under the purolator brand name, p/n F65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.

WHEELS · 2004 · NHTSA 04V-446 · 34,013 VEHICLES IN THIS RECALL CAMPAIGN

Certain minivans may have been produced with front wheel hub assemblies that were not heat treated correctly. This condition may lead to the development of small cracks in the hub. If the cracks were to progress, this could eventually result in wheel separation. Wheel separation may lead to loss of vehicle control, and potentially result in a vehicle crash.

STEERING · 2003 · NHTSA 03V-457 · 23,996 VEHICLES IN THIS RECALL CAMPAIGN

On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear. If this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Ford: 5

Repair instructions Ford sent its dealers for symptoms seen in the shop on the 2004 Ford Freestar. Ask a dealer or mechanic for a bulletin by its number.

NHTSA defect investigations: 8

BODY STRUCTURE · EQ12010 · CLOSED 2012

Stabilus Rear Liftgate Struts Failing

SEATS · EA12003 · CLOSED 2013

Corrosion of Third-Row Seat Attachment

LATCHES AND LOCKS · PE11039 · CLOSED 2012

Corrosion of Third-Row Seat Attachment

EQUIPMENT · PE11033 · CLOSED 2012

Service Jack Failure

TRANSMISSION AND DRIVETRAIN · PE10033 · CLOSED 2011

Engine Stalling

Neighbouring years

2005 Freestar: 885 complaints, consider selling.

Every Ford Freestar year

2004 · 2005 · 2006 · 2007 · All Freestar years side by side

Other Ford models: Ford 500 · Ford Bronco · Ford Bronco Sport · Ford C-Max · Ford Contour · Ford Crown Victoria · Ford E-150 · Ford E-250 · Ford E-350 · Ford E-450 · Ford EcoSport · Ford Edge · Ford Escape · Ford Escape Hybrid · Ford Escort · Ford Excursion · Ford Expedition · Ford Explorer · Ford Explorer Sport · Ford Explorer Sport Trac · Ford F SD · Ford F-150 · Ford F-150 Hybrid · Ford F-150 Lightning BEV · Ford F-250 SD · Ford F-350 SD · Ford F-450 SD · Ford F-550 SD · Ford Fiesta · Ford Five Hundred · Ford Flex · Ford Focus · Ford Focus Electric · Ford Ford · Ford Freestyle · Ford Fusion · Ford Fusion Energi · Ford Fusion Hybrid · Ford Maverick · Ford Maverick Hybrid · Ford Mustang · Ford Mustang GT · Ford Mustang Mach-E · Ford Ranger · Ford Taurus · Ford Taurus X · Ford Thunderbird · Ford Transit · Ford Transit Connect · Ford Windstar. All makes and models.

Questions

Is the 2004 Ford Freestar a bad year?

1,226 owner complaints to NHTSA. Transmission complaints: 851. At 85,000 miles the tool says: Consider selling. Half of all transmission complaints about the 2004 Ford Freestar were filed between 68k and 109k miles. You're at 85,000 miles.

What are the most common problems with the 2004 Ford Freestar?

By owner complaints to NHTSA: transmission and drivetrain (851), seats (86), electrical system (118), engine (110), body structure (94). Half of the transmission complaints were filed between 68k–109k miles.

How many recalls does the 2004 Ford Freestar have?

5 recall campaigns list this model year: Seats (NHTSA 13V-081), Transmission and drivetrain (NHTSA 12V-006), Fuel system (NHTSA 06E056000), Wheels (NHTSA 04V-446) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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