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PulsCar/Keep or sell?/Ford Fusion/2020
186 OWNER COMPLAINTS · 3 RECALLS · NHTSA

Is the 2020 Ford Fusion a bad year?

186 owner complaints to NHTSA. Transmission complaints: 67, 1× a quiet Fusion year.

● WATCH · AT 77,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the transmission

Half of the transmission complaints for this year were filed at 58k–103k miles, where you are now.

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What 2020 Fusion owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 77,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Transmission and drivetrainSTANDS OUT67 (36%)58k–103k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Engine58 (31%)60k–100k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Electrical system38 (20%)too few with a mileage—
Fuel system13 (7%)too few with a mileage—
Steering12 (6%)too few with a mileage—
Brakes10 (5%)too few with a mileage—
Collision avoidance9 (5%)too few with a mileage—
Body structure5 (3%)too few with a mileage—
Suspension5 (3%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 77,000 miles. Not a quote.

What owners reported alongside their complaints

Of 186 complaints: 10 mention a crash · 3 mention a fire · 5 report an injury · 12 say the car was towed.

43 complaints were filed in the last 12 months, the newest in Nov 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

Recalls for the 2020 Ford Fusion: 3

EQUIPMENT · 2025 · NHTSA 25V-685 · 59,006 VEHICLES IN THIS RECALL CAMPAIGN

The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in. An electrical short circuit can increase the risk of a fire.

BACKUP CAMERA · 2025 · NHTSA 25V-442 · 200,237 VEHICLES IN THIS RECALL CAMPAIGN

A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver.

ELECTRICAL SYSTEM · 2023 · NHTSA 23V-440 · 14,452 VEHICLES IN THIS RECALL CAMPAIGN

The battery energy control module (BECM) may become damaged due to excessive voltage and current flow. A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Ford: 90

Repair instructions Ford sent its dealers for symptoms seen in the shop on the 2020 Ford Fusion. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2025 · SSM 54366

Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…

ENGINE · 2024 · SSM 52335

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM)…

TRANSMISSION AND DRIVETRAIN · 2023 · 22N12 S1

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise…

ENGINE · 2023 · SSM 51409

Some vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing…

Neighbouring years

2019 Fusion: 315 complaints, consider selling.

Every Ford Fusion year

2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · All Fusion years side by side

Other Ford models: Ford 500 · Ford Bronco · Ford Bronco Sport · Ford C-Max · Ford Contour · Ford Crown Victoria · Ford E-150 · Ford E-250 · Ford E-350 · Ford E-450 · Ford EcoSport · Ford Edge · Ford Escape · Ford Escape Hybrid · Ford Escort · Ford Excursion · Ford Expedition · Ford Explorer · Ford Explorer Sport · Ford Explorer Sport Trac · Ford F SD · Ford F-150 · Ford F-150 Hybrid · Ford F-150 Lightning BEV · Ford F-250 SD · Ford F-350 SD · Ford F-450 SD · Ford F-550 SD · Ford Fiesta · Ford Five Hundred · Ford Flex · Ford Focus · Ford Focus Electric · Ford Ford · Ford Freestar · Ford Freestyle · Ford Fusion Energi · Ford Fusion Hybrid · Ford Maverick · Ford Maverick Hybrid · Ford Mustang · Ford Mustang GT · Ford Mustang Mach-E · Ford Ranger · Ford Taurus · Ford Taurus X · Ford Thunderbird · Ford Transit · Ford Transit Connect · Ford Windstar. All makes and models.

Questions

Is the 2020 Ford Fusion a bad year?

186 owner complaints to NHTSA. Transmission complaints: 67, 1× a quiet Fusion year. At 77,000 miles the tool says: Keep it, but watch the transmission. Half of the transmission complaints for this year were filed at 58k–103k miles, where you are now.

What are the most common problems with the 2020 Ford Fusion?

By owner complaints to NHTSA: transmission and drivetrain (67), engine (58), electrical system (38), fuel system (13), steering (12). Half of the transmission complaints were filed between 58k–103k miles.

How many recalls does the 2020 Ford Fusion have?

3 recall campaigns list this model year: Equipment (NHTSA 25V-685), Backup camera (NHTSA 25V-442), Electrical system (NHTSA 23V-440). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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