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PulsCar/Keep or sell?/Mazda CX-9/2011
171 OWNER COMPLAINTS · 4 RECALLS · NHTSA

Is the 2011 Mazda CX-9 a bad year?

171 owner complaints to NHTSA. Engine and transmission complaints are in line with other CX-9 years.

● NOTHING STANDS OUT · AT 73,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it

Engine and transmission complaints for the 2011 Mazda CX-9 are in line with other CX-9 years. Brakes stands out for this year: see below.

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What 2011 CX-9 owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 73,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
BrakesSTANDS OUT99 (58%)54k–95k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Transmission and drivetrain25 (15%)62k–107k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Air bags22 (13%)36k–105k miles · around this mileage—
Engine15 (9%)40k–109k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Suspension8 (5%)too few with a mileage—
Electrical system6 (4%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 73,000 miles. Not a quote.

What owners reported alongside their complaints

Of 171 complaints: 7 mention a crash · 3 mention a fire · 1 reports an injury · 5 say the car was towed.

2 complaints were filed in the last 12 months, the newest in Oct 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

64300 miles on odometer and am experiencing transmission shudder at 35 - 45 MPH in 5th gear. Torque converter problem?

64,000 MILES · RI · JAN 2018 · NHTSA #11063789

Takata recall I had to put in my VIN to make an appointment for recalls & was sent a message back stating there are no recalls on my car.

92,000 MILES · NY · DEC 2017 · NHTSA #11057012

While driving the car on a county road, with the speed under 40 MPH, and following the bend in the road to lead to getting on the highway, the car jerked forward as if I hit something.

118,000 MILES · MD · DEC 2020 · NHTSA #11385491

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 73,000 miles), not by content. Unverified.

Recalls for the 2011 Mazda CX-9: 4

AIR BAGS · 2019 · NHTSA 19V-782 · 69,879 VEHICLES IN THIS RECALL CAMPAIGN

These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

AIR BAGS · 2018 · NHTSA 18V-717 · 155,436 VEHICLES IN THIS RECALL CAMPAIGN

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

AIR BAGS · 2017 · NHTSA 17V-429 · 205,377 VEHICLES IN THIS RECALL CAMPAIGN

These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

SUSPENSION · 2015 · NHTSA 15V-451 · 193,484 VEHICLES IN THIS RECALL CAMPAIGN

The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting. Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Mazda: 232

Repair instructions Mazda sent its dealers for symptoms seen in the shop on the 2011 Mazda CX-9. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2026 · SA-041-26a

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...)…

TRANSMISSION AND DRIVETRAIN · 2021 · 05-002-21-3854

Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission…

ENGINE · 2021 · MT-002-21a

Ethanol is becoming a common additive in gasoline

ENGINE · 2020 · MT-005-20

Some customers may complain about high engine oil consumption

NHTSA defect investigations: 3

AIR BAGS · PE19006 · CLOSED 2021

Inadvertent Curtain Air Bag Deployment

SUSPENSION · PE15022 · CLOSED 2015

Lower ball joint separation

BRAKES · PE14005 · CLOSED 2014

Brake Booster Failure

Neighbouring years

2010 CX-9: 195 complaints, keep it · 2012 CX-9: 221 complaints, keep it.

Every Mazda CX-9 year

2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · All CX-9 years side by side

Other Mazda models: Mazda 626 · Mazda B-Series Truck · Mazda CX-30 · Mazda CX-5 · Mazda CX-50 · Mazda CX-7 · Mazda CX-90 · Mazda MPV · Mazda MX-5 · Mazda Mazda3 · Mazda Mazda5 · Mazda Mazda6 · Mazda Protege · Mazda RX-8 · Mazda Tribute. All makes and models.

Questions

Is the 2011 Mazda CX-9 a bad year?

171 owner complaints to NHTSA. Engine and transmission complaints are in line with other CX-9 years. At 73,000 miles the tool says: Keep it.

What are the most common problems with the 2011 Mazda CX-9?

By owner complaints to NHTSA: brakes (99), transmission and drivetrain (25), air bags (22), engine (15), suspension (8).

How many recalls does the 2011 Mazda CX-9 have?

4 recall campaigns list this model year: Air bags (NHTSA 19V-782), Air bags (NHTSA 18V-717), Air bags (NHTSA 17V-429), Suspension (NHTSA 15V-451). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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