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PulsCar/Keep or sell?/Mercury Grand Marquis/2004
348 OWNER COMPLAINTS · 2 RECALLS · NHTSA

Is the 2004 Mercury Grand Marquis a bad year?

348 owner complaints to NHTSA. Engine and transmission complaints are in line with other Grand Marquis years.

● NOTHING STANDS OUT · AT 86,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it

Engine and transmission complaints for the 2004 Mercury Grand Marquis are in line with other Grand Marquis years. Exterior lighting and steering stand out for this year: see below.

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What 2004 Grand Marquis owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 86,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Exterior lightingSTANDS OUT207 (59%)64k–114k miles · around this mileage—
SteeringSTANDS OUT65 (19%)56k–138k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Electrical system40 (11%)61k–101k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Visibility and wipers11 (3%)43k–110k miles · around this mileage—
Engine10 (3%)11k–108k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Speed control23 (7%)15k–50k miles · mostly behind—
Transmission and drivetrain9 (3%)12k–64k miles · mostly behind—
Body structure8 (2%)29k–71k miles · mostly behind—
Air bags6 (2%)33k–85k miles · mostly behind—
Brakes7 (2%)too few with a mileage—
Fuel system6 (2%)too few with a mileage—
Interior lighting6 (2%)too few with a mileage—
Tires5 (1%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 86,000 miles. Not a quote.

What owners reported alongside their complaints

Of 348 complaints: 17 mention a crash · 4 mention a fire · 9 report an injury · 3 say the car was towed.

1 complaint was filed in the last 12 months, the newest in Aug 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

Recalls for the 2004 Mercury Grand Marquis: 2

EXTERIOR LIGHTING · 2015 · NHTSA 15V-861 · 296,004 VEHICLES IN THIS RECALL CAMPAIGN

The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights. A loss of headlights can reduce driver visibility and increase the risk of a crash.

FUEL SYSTEM · 2006 · NHTSA 06E056000 · 58,640 VEHICLES IN THIS RECALL CAMPAIGN

Certain aftermarket fuel filters sold under the purolator brand name, p/n F65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Mercury: 4

Repair instructions Mercury sent its dealers for symptoms seen in the shop on the 2004 Mercury Grand Marquis. Ask a dealer or mechanic for a bulletin by its number.

NHTSA defect investigations: 5

EXTERIOR LIGHTING · PE15028 · CLOSED 2016

Loss of headlights

EXTERIOR LIGHTING · DP15002 · CLOSED 2015

Loss of headlamp/exterior lighting

EXHAUST · PE14021 · CLOSED 2014

Steering Column Shaft Obstruction

EXTERIOR LIGHTING · PE08066 · CLOSED 2009

Loss of headlight function

ENGINE · DP05005 · CLOSED 2006

Spark plug ejection from cylinder head

Neighbouring years

2003 Grand Marquis: 362 complaints, keep it · 2005 Grand Marquis: 487 complaints, keep it.

Every Mercury Grand Marquis year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · All Grand Marquis years side by side

Other Mercury models: Mercury Cougar · Mercury Mariner · Mercury Mariner Hybrid · Mercury Milan · Mercury Montego · Mercury Monterey · Mercury Mountaineer · Mercury Sable. All makes and models.

Questions

Is the 2004 Mercury Grand Marquis a bad year?

348 owner complaints to NHTSA. Engine and transmission complaints are in line with other Grand Marquis years. At 86,000 miles the tool says: Keep it.

What are the most common problems with the 2004 Mercury Grand Marquis?

By owner complaints to NHTSA: exterior lighting (207), steering (65), electrical system (40), visibility and wipers (11), engine (10).

How many recalls does the 2004 Mercury Grand Marquis have?

2 recall campaigns list this model year: Exterior lighting (NHTSA 15V-861), Fuel system (NHTSA 06E056000). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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