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PulsCar/Keep or sell?/Chevrolet Impala/2011
504 OWNER COMPLAINTS · 2 RECALLS · NHTSA

Is the 2011 Chevrolet Impala a bad year?

504 owner complaints to NHTSA. Engine complaints: 133, 6.3× a quiet Impala year.

● WATCH · AT 77,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the engine

Half of the engine complaints for this year were filed at 50k–103k miles, where you are now.

Check this Impala at your mileage →All Impala years

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What 2011 Impala owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 77,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
EngineSTANDS OUT133 (26%)50k–103k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Stability controlSTANDS OUT132 (26%)50k–109k miles · around this mileage—
Speed controlSTANDS OUT68 (13%)46k–95k miles · around this mileage—
Transmission and drivetrainSTANDS OUT64 (13%)50k–89k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Electrical system95 (19%)51k–113k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Brakes38 (8%)46k–89k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Air bags37 (7%)45k–102k miles · around this mileage—
Steering35 (7%)46k–95k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Traction control18 (4%)43k–77k miles · around this mileage—
Fuel system17 (3%)45k–87k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Suspension17 (3%)39k–98k miles · around this mileageBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Wheels13 (3%)38k–86k miles · around this mileageWheel bearing / hub assembly replacement (one wheel) $230–$750
Seat belts6 (1%)37k–100k miles · around this mileage—
SeatsSTANDS OUT77 (15%)0k–19k miles · mostly behind—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 77,000 miles. Not a quote.

What owners reported alongside their complaints

Of 504 complaints: 22 mention a crash · 5 mention a fire · 19 report an injury · 11 say the car was towed.

No complaints in the last 12 months; the newest was filed in Aug 2024.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

July 2013 had hub bearings replaced in order for car to pass inspection.

77,000 MILES · ME · APR 2014 · NHTSA #10578066

I turned my car on to let it warm up after work, then started driving home. Then some lights popped on. It said service stabilititrak.

103,000 MILES · MA · JAN 2015 · NHTSA #10678690

While leaving from work I made a left turn onto a busy highway and my service traction control light, reduce engine power, and check engine light came on.

50,000 MILES · TX · AUG 2013 · NHTSA #10536916

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 77,000 miles), not by content. Unverified.

Recalls for the 2011 Chevrolet Impala: 2

ELECTRICAL SYSTEM · 2014 · NHTSA 14V-355 · 3,141,731 VEHICLES IN THIS RECALL CAMPAIGN

This defect can affect the safe operation of the airbag system. The key fob (if applicable), should also be removed from the key ring. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

SUSPENSION · 2012 · NHTSA 12V-377 · 36,413 VEHICLES IN THIS RECALL CAMPAIGN

This safety recall does not include non-police Chevrolet Impala vehicles. A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Chevrolet: 382

Repair instructions Chevrolet sent its dealers for symptoms seen in the shop on the 2011 Chevrolet Impala. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2025 · PIC5650M

Intermittent no crank, no start, or start stall concern with the security light coming…

ENGINE · 2025 · 23-NA-153

Normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal…

ENGINE · 2025 · 22-NA-074

Guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system

ENGINE · 2024 · 07-06-01-016J

Internal Engine Noise or Damage After Oil Filter Replacement

Neighbouring years

2010 Impala: 442 complaints, keep it, but watch the engine · 2012 Impala: 257 complaints, keep it.

Every Chevrolet Impala year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · All Impala years side by side

Other Chevrolet models: Chevrolet Astro · Chevrolet Avalanche · Chevrolet Avalanche 1500 · Chevrolet Aveo · Chevrolet Blazer · Chevrolet Bolt EV · Chevrolet Camaro · Chevrolet Captiva · Chevrolet Cavalier · Chevrolet Cobalt · Chevrolet Cobalt SS · Chevrolet Colorado · Chevrolet Corvette · Chevrolet Cruze · Chevrolet Equinox · Chevrolet Equinox EV · Chevrolet Express · Chevrolet HHR · Chevrolet Malibu · Chevrolet Malibu Classic · Chevrolet Malibu Maxx · Chevrolet Monte Carlo · Chevrolet S10 · Chevrolet Silverado · Chevrolet Silverado 1500 · Chevrolet Silverado 1500 HD · Chevrolet Silverado 2500 · Chevrolet Silverado 3500 · Chevrolet Sonic · Chevrolet Spark · Chevrolet Suburban · Chevrolet Suburban 1500 · Chevrolet Tahoe · Chevrolet Tracker · Chevrolet Trailblazer · Chevrolet Trailblazer EXT · Chevrolet Trailblazer EXT 370 · Chevrolet Traverse · Chevrolet Trax · Chevrolet Uplander · Chevrolet Venture · Chevrolet Volt. All makes and models.

Questions

Is the 2011 Chevrolet Impala a bad year?

504 owner complaints to NHTSA. Engine complaints: 133, 6.3× a quiet Impala year. At 77,000 miles the tool says: Keep it, but watch the engine. Half of the engine complaints for this year were filed at 50k–103k miles, where you are now.

What are the most common problems with the 2011 Chevrolet Impala?

By owner complaints to NHTSA: engine (133), stability control (132), speed control (68), transmission and drivetrain (64), electrical system (95). Half of the engine complaints were filed between 50k–103k miles.

How many recalls does the 2011 Chevrolet Impala have?

2 recall campaigns list this model year: Electrical system (NHTSA 14V-355), Suspension (NHTSA 12V-377). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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