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PulsCar/Keep or sell?/Chevrolet Impala/2012
257 OWNER COMPLAINTS · 3 RECALLS · NHTSA

Is the 2012 Chevrolet Impala a bad year?

257 owner complaints to NHTSA. Engine and transmission complaints are in line with other Impala years.

● QUIET YEAR · AT 55,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it. You picked a good year.

Engine and transmission complaints for the 2012 Chevrolet Impala are in line with other Impala years. Stability control stands out for this year: see below.

5th quietest of 20 Impala years by owner complaints (years with 7+ years on the road).

Check this Impala at your mileage →All Impala years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2012 Impala owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 55,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Stability controlSTANDS OUT54 (21%)49k–95k miles · around this mileage—
Electrical system58 (23%)38k–82k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Steering48 (19%)33k–92k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Engine41 (16%)20k–87k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Brakes33 (13%)35k–81k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Transmission and drivetrain27 (11%)19k–67k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Suspension21 (8%)45k–94k miles · around this mileageBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Air bags20 (8%)34k–91k miles · around this mileage—
Fuel system18 (7%)42k–86k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Wheels18 (7%)38k–79k miles · around this mileageWheel bearing / hub assembly replacement (one wheel) $230–$750
Speed control15 (6%)45k–94k miles · around this mileage—
Visibility and wipers5 (2%)0k–54k miles · mostly behind—
Seat belts9 (4%)too few with a mileage—
Body structure8 (3%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 55,000 miles. Not a quote.

What owners reported alongside their complaints

Of 257 complaints: 20 mention a crash · 5 mention a fire · 12 report an injury · 9 say the car was towed.

2 complaints were filed in the last 12 months, the newest in Mar 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

When driving with the engine at lower than normal driving temperature, driver stops at a stop sign and with hard acceleration the engine surges from full power to dying out as tho fuel starved.this continues in a jerking action.

29,000 MILES · PA · NOV 2013 · NHTSA #10553942

I purchased this car used in 2014 with ~30,000 miles, and it presently has ~85,000 miles.

85,000 MILES · OH · OCT 2017 · NHTSA #11032079

I am extremely unsatisfied with my auto. I do not want a auto that I can not trust. This vehicle is not worth what I paid for it.

22,000 MILES · SC · AUG 2014 · NHTSA #10627246

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 55,000 miles), not by content. Unverified.

Recalls for the 2012 Chevrolet Impala: 3

ELECTRICAL SYSTEM · 2014 · NHTSA 14V-355 · 3,141,731 VEHICLES IN THIS RECALL CAMPAIGN

This defect can affect the safe operation of the airbag system. The key fob (if applicable), should also be removed from the key ring. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

SUSPENSION · 2012 · NHTSA 12V-377 · 36,413 VEHICLES IN THIS RECALL CAMPAIGN

This safety recall does not include non-police Chevrolet Impala vehicles. A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

STEERING · 2011 · NHTSA 11V-398 · 10,344 VEHICLES IN THIS RECALL CAMPAIGN

The upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. With the engine on, heat from the catalytic converter may melt the power steering hose. Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Chevrolet: 430

Repair instructions Chevrolet sent its dealers for symptoms seen in the shop on the 2012 Chevrolet Impala. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2025 · PIC5650M

Intermittent no crank, no start, or start stall concern with the security light coming…

TRANSMISSION AND DRIVETRAIN · 2025 · 23-NA-153

Normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal…

ENGINE · 2025 · 22-NA-074

Guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system

ENGINE · 2024 · 07-06-01-016J

Internal Engine Noise or Damage After Oil Filter Replacement

Neighbouring years

2011 Impala: 504 complaints, keep it, but watch the engine · 2013 Impala: 272 complaints, keep it.

Every Chevrolet Impala year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · All Impala years side by side

Other Chevrolet models: Chevrolet Astro · Chevrolet Avalanche · Chevrolet Avalanche 1500 · Chevrolet Aveo · Chevrolet Blazer · Chevrolet Bolt EV · Chevrolet Camaro · Chevrolet Captiva · Chevrolet Cavalier · Chevrolet Cobalt · Chevrolet Cobalt SS · Chevrolet Colorado · Chevrolet Corvette · Chevrolet Cruze · Chevrolet Equinox · Chevrolet Equinox EV · Chevrolet Express · Chevrolet HHR · Chevrolet Malibu · Chevrolet Malibu Classic · Chevrolet Malibu Maxx · Chevrolet Monte Carlo · Chevrolet S10 · Chevrolet Silverado · Chevrolet Silverado 1500 · Chevrolet Silverado 1500 HD · Chevrolet Silverado 2500 · Chevrolet Silverado 3500 · Chevrolet Sonic · Chevrolet Spark · Chevrolet Suburban · Chevrolet Suburban 1500 · Chevrolet Tahoe · Chevrolet Tracker · Chevrolet Trailblazer · Chevrolet Trailblazer EXT · Chevrolet Trailblazer EXT 370 · Chevrolet Traverse · Chevrolet Trax · Chevrolet Uplander · Chevrolet Venture · Chevrolet Volt. All makes and models.

Questions

Is the 2012 Chevrolet Impala a bad year?

257 owner complaints to NHTSA. Engine and transmission complaints are in line with other Impala years. At 55,000 miles the tool says: Keep it.

What are the most common problems with the 2012 Chevrolet Impala?

By owner complaints to NHTSA: stability control (54), electrical system (58), steering (48), engine (41), brakes (33).

How many recalls does the 2012 Chevrolet Impala have?

3 recall campaigns list this model year: Electrical system (NHTSA 14V-355), Suspension (NHTSA 12V-377), Steering (NHTSA 11V-398). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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