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PulsCar/Keep or sell?/Ford Explorer/2011
1,198 OWNER COMPLAINTS · 8 RECALLS · NHTSA

Is the 2011 Ford Explorer a bad year?

1,198 owner complaints to NHTSA. Engine and transmission complaints are in line with other Explorer years.

● NOTHING STANDS OUT · AT 68,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it

Engine and transmission complaints for the 2011 Ford Explorer are in line with other Explorer years. Steering and body structure stand out for this year: see below.

Check this Explorer at your mileage →All Explorer years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2011 Explorer owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 68,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
SteeringSTANDS OUT743 (62%)31k–129k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Body structureSTANDS OUT110 (9%)50k–140k miles · around this mileage—
Electrical system95 (8%)30k–101k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Engine95 (8%)44k–115k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Transmission and drivetrain64 (5%)30k–86k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Air bags44 (4%)42k–84k miles · around this mileage—
Fuel system40 (3%)37k–71k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Brakes28 (2%)14k–72k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Visibility and wipers23 (2%)28k–108k miles · around this mileage—
Seat belts14 (1%)45k–90k miles · around this mileage—
Suspension24 (2%)94k–157k miles · aheadBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Stability control28 (2%)15k–64k miles · mostly behind—
Speed control18 (2%)12k–54k miles · mostly behind—
Wheels9 (1%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 68,000 miles. Not a quote.

What owners reported alongside their complaints

Of 1,198 complaints: 30 mention a crash · 4 mention a fire · 12 report an injury · 49 say the car was towed.

37 complaints were filed in the last 12 months, the newest in Oct 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

Exhaust fumes enter the passenger compartment when the ac is running at highway speeds and at any speed when the engine is taxing ie going up a steep grade.

83,000 MILES · NC · AUG 2016 · NHTSA #10898388

Upon heavy acceleration such as when pulling onto a highway, or passing another vehicle on the road, an exhaust/fuel smell will enter the vehicle and be very noticeable to everyone in the vehicle.

44,000 MILES · VA · SEP 2016 · NHTSA #10905564

Long story short, I pulled out of my neighborhood got about a quarter of a mile down the road. Heard the drive belt squeal for about 15 seconds, followed by check engine light, and extreme engine knock.

113,000 MILES · VA · JUL 2016 · NHTSA #10886023

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 68,000 miles), not by content. Unverified.

Recalls for the 2011 Ford Explorer: 8

BODY STRUCTURE · 2024 · NHTSA 24V-031 · 1,889,110 VEHICLES IN THIS RECALL CAMPAIGN

The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach. A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

SUSPENSION · 2021 · NHTSA 21V-746 · 150,723 VEHICLES IN THIS RECALL CAMPAIGN

These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link. A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

SUSPENSION · 2019 · NHTSA 19V-435 · 1,194,173 VEHICLES IN THIS RECALL CAMPAIGN

The rear suspension toe links may fracture due to stress on the rear suspension. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

WHEELS · 2017 · NHTSA 17E048000 · 630 VEHICLES IN THIS RECALL CAMPAIGN

These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. A loss of the wheel or wheel end can increase the risk of a crash.

BODY STRUCTURE · 2015 · NHTSA 15V-171 · 194,484 VEHICLES IN THIS RECALL CAMPAIGN

In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation. If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

STEERING · 2014 · NHTSA 14V-286 · 179,027 VEHICLES IN THIS RECALL CAMPAIGN

The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist. If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

STEERING · 2014 · NHTSA 14E001000 · 300 VEHICLES IN THIS RECALL CAMPAIGN

The affected gears may lock, preventing the driver from being able to steer the vehicle. The inability to steer the vehicle increases the risk of a crash.

SEATS · 2011 · NHTSA 11V-063 · 1,658 VEHICLES IN THIS RECALL CAMPAIGN

These seats fail to conform to the requirements of federal motor vehicle safety standard no. 207, "Seating systems." In the event of a crash, the seat back may not provide the required strength, increasing the risk of injury.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Ford: 67

Repair instructions Ford sent its dealers for symptoms seen in the shop on the 2011 Ford Explorer. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2020 · SSM 49210

Some vehicles may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket

TRANSMISSION AND DRIVETRAIN · 2019 · SSM 47976

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A…

TRANSMISSION AND DRIVETRAIN · 2017 · SSM 46412

Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive…

ENGINE · 2014 · ASI-44354

Ford/lincoln: an accumulation of oil, in left hand valve cover baffle, migrating through fresh air intake of positive crankcase ventilation (PCV) system…

NHTSA defect investigations: 4

BODY STRUCTURE · PE23001 · CLOSED 2024

Windshield trim molding Item detachment

EXHAUST · EA17002 · CLOSED 2023

Exhaust Odor in Passenger Cab

EXHAUST · PE16008 · CLOSED 2017

Ford Explorer Exhaust Odor

STEERING · PE12017 · CLOSED 2014

Electric power steering failure

Neighbouring years

2010 Explorer: 115 complaints, keep it · 2012 Explorer: 830 complaints, keep it.

Every Ford Explorer year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All Explorer years side by side

Other Ford models: Ford 500 · Ford Bronco · Ford Bronco Sport · Ford C-Max · Ford Contour · Ford Crown Victoria · Ford E-150 · Ford E-250 · Ford E-350 · Ford E-450 · Ford EcoSport · Ford Edge · Ford Escape · Ford Escape Hybrid · Ford Escort · Ford Excursion · Ford Expedition · Ford Explorer Sport · Ford Explorer Sport Trac · Ford F SD · Ford F-150 · Ford F-150 Hybrid · Ford F-150 Lightning BEV · Ford F-250 SD · Ford F-350 SD · Ford F-450 SD · Ford F-550 SD · Ford Fiesta · Ford Five Hundred · Ford Flex · Ford Focus · Ford Focus Electric · Ford Ford · Ford Freestar · Ford Freestyle · Ford Fusion · Ford Fusion Energi · Ford Fusion Hybrid · Ford Maverick · Ford Maverick Hybrid · Ford Mustang · Ford Mustang GT · Ford Mustang Mach-E · Ford Ranger · Ford Taurus · Ford Taurus X · Ford Thunderbird · Ford Transit · Ford Transit Connect · Ford Windstar. All makes and models.

Questions

Is the 2011 Ford Explorer a bad year?

1,198 owner complaints to NHTSA. Engine and transmission complaints are in line with other Explorer years. At 68,000 miles the tool says: Keep it.

What are the most common problems with the 2011 Ford Explorer?

By owner complaints to NHTSA: steering (743), body structure (110), electrical system (95), engine (95), transmission and drivetrain (64).

How many recalls does the 2011 Ford Explorer have?

8 recall campaigns list this model year: Body structure (NHTSA 24V-031), Suspension (NHTSA 21V-746), Suspension (NHTSA 19V-435), Wheels (NHTSA 17E048000) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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