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PulsCar/Keep or sell?/Jeep Cherokee/2016
1,415 OWNER COMPLAINTS · 9 RECALLS · NHTSA

Is the 2016 Jeep Cherokee a bad year?

1,415 owner complaints to NHTSA. Transmission complaints: 638, 22× a quiet Cherokee year.

● WATCH · AT 49,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the transmission

Half of the transmission complaints for this year were filed at 26k–70k miles, where you are now. Few of them say the car was towed: 19 of 636 filed since 2016.

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What 2016 Cherokee owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 49,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Transmission and drivetrainSTANDS OUT638 (45%)26k–70k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Electrical systemSTANDS OUT298 (21%)27k–64k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Speed controlSTANDS OUT76 (5%)18k–57k miles · around this mileage—
Engine321 (23%)27k–58k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Brakes93 (7%)18k–54k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Steering54 (4%)20k–60k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Fuel system45 (3%)24k–56k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Body structure33 (2%)13k–70k miles · around this mileage—
Air bags31 (2%)25k–66k miles · around this mileage—
Stability control30 (2%)23k–59k miles · around this mileage—
Suspension21 (1%)7k–57k miles · around this mileageBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Exterior lighting20 (1%)3k–52k miles · around this mileage—
Wheels17 (1%)7k–55k miles · around this mileageWheel bearing / hub assembly replacement (one wheel) $230–$750
Visibility and wipers13 (1%)1k–66k miles · around this mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 49,000 miles. Not a quote.

What owners reported alongside their complaints

Of 1,415 complaints: 37 mention a crash · 15 mention a fire · 19 report an injury · 51 say the car was towed.

74 complaints were filed in the last 12 months, the newest in Nov 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

Our 2016 Jeep cherokee (Latitude 4WD) has been stalling after a cold start. The battery indicator flashes and then registers a message to place the car in p to shift into gear.

49,000 MILES · MI · JAN 2019 · NHTSA #11170151

Transmission recall. While driving on an interstate, 'service transmission' appears on dash, and vehicle ceases to accelerate.

70,000 MILES · VA · MAR 2019 · NHTSA #11186707

When I was driving at highway, all the sudden service transmission light on and transmission meter went up to the highest point, car stopped by itself.

26,000 MILES · NJ · NOV 2018 · NHTSA #11154841

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 49,000 miles), not by content. Unverified.

Recalls for the 2016 Jeep Cherokee: 9

BODY STRUCTURE · 2023 · NHTSA 23V-338 · 132,099 VEHICLES IN THIS RECALL CAMPAIGN

An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off. A fire while parked or driving can increase the risk of injury.

TRANSMISSION AND DRIVETRAIN · 2023 · NHTSA 23V-302 · 25,980 VEHICLES IN THIS RECALL CAMPAIGN

The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function. A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

TRANSMISSION AND DRIVETRAIN · 2020 · NHTSA 20V-343 · 67,248 VEHICLES IN THIS RECALL CAMPAIGN

Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

SPEED CONTROL · 2018 · NHTSA 18V-332 · 4,815,661 VEHICLES IN THIS RECALL CAMPAIGN

If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged… If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

EQUIPMENT · 2017 · NHTSA 17V-824 · 61,791 VEHICLES IN THIS RECALL CAMPAIGN

A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

SEATS · 2016 · NHTSA 16V-590 · 1,827 VEHICLES IN THIS RECALL CAMPAIGN

The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification. Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

TRANSMISSION AND DRIVETRAIN · 2016 · NHTSA 16V-287 · 52 VEHICLES IN THIS RECALL CAMPAIGN

The left halfshaft may have been incorrectly manufactured causing it to fracture without warning. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

TRANSMISSION AND DRIVETRAIN · 2016 · NHTSA 16V-284 · 1,029 VEHICLES IN THIS RECALL CAMPAIGN

The right halfshaft may have been incorrectly manufactured causing it to fracture without warning. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

BODY STRUCTURE · 2015 · NHTSA 15V-826 · 32,784 VEHICLES IN THIS RECALL CAMPAIGN

In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit. A short circuit in the module increases the risk of a fire.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Jeep: 197

Repair instructions Jeep sent its dealers for symptoms seen in the shop on the 2016 Jeep Cherokee. Ask a dealer or mechanic for a bulletin by its number.

TRANSMISSION AND DRIVETRAIN · 2026 · 08-292-26

Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: wiTECH displays a mismatch error after performing…

ENGINE · 2024 · 09-018-24

2.4L Excessive Oil Consumption XB1 Warranty Extension

ENGINE · 2023 · S2325000007

MIL/check engine lamp comes on after performing U90 recall PCM software update

ENGINE · 2023 · 1804823

WiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

NHTSA defect investigations: 2

PARKING BRAKE · PE22009 · CLOSED 2023

Electronic Parking Brake Water Ingress

AIR BAGS · EA21002 · OPEN SINCE 2021

Desiccated Air Bag Inflator Rupture

Neighbouring years

2015 Cherokee: 1,794 complaints, keep it, but watch the transmission · 2017 Cherokee: 1,339 complaints, consider selling.

Every Jeep Cherokee year

2000 · 2001 · 2006 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2026 · All Cherokee years side by side

Other Jeep models: Jeep Commander · Jeep Compass · Jeep Gladiator · Jeep Grand Cherokee · Jeep Grand Cherokee 4xe · Jeep Grand Cherokee L · Jeep Grand Wagoneer · Jeep Laredo · Jeep Liberty · Jeep Patriot · Jeep Renegade · Jeep Wagoneer · Jeep Wrangler · Jeep Wrangler 4xe · Jeep Wrangler Sahara. All makes and models.

Questions

Is the 2016 Jeep Cherokee a bad year?

1,415 owner complaints to NHTSA. Transmission complaints: 638, 22× a quiet Cherokee year. At 49,000 miles the tool says: Keep it, but watch the transmission. Half of the transmission complaints for this year were filed at 26k–70k miles, where you are now. Few of them say the car was towed: 19 of 636 filed since 2016.

What are the most common problems with the 2016 Jeep Cherokee?

By owner complaints to NHTSA: transmission and drivetrain (638), electrical system (298), speed control (76), engine (321), brakes (93). Half of the transmission complaints were filed between 26k–70k miles.

How many recalls does the 2016 Jeep Cherokee have?

9 recall campaigns list this model year: Body structure (NHTSA 23V-338), Transmission and drivetrain (NHTSA 23V-302), Transmission and drivetrain (NHTSA 20V-343), Speed control (NHTSA 18V-332) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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