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NHTSA OWNER COMPLAINTS · 2000–2026

Jeep Grand Cherokee: which model years draw the most owner complaints?

22,739 complaints filed with NHTSA about the Jeep Grand Cherokee, model years 2000 to 2026. 10 model years stand out for the engine or transmission: 2014 (transmission 12×); 2011 (engine 5.7×); 2000 (transmission 3.9×); 2015 (transmission 8.8×). Quietest mature years by complaint count: 2010, 2009, 2016. Counts of unverified owner reports, compared only with other years of the same model; not failure rates.

Complaints by model year

MODEL YEARCOMPLAINTSVS OTHER YEARSSTANDS OUTRECALLS
2000 Grand Cherokee1,447
transmission 3.9×12
2001 Grand Cherokee882
transmission 2.5×10
2002 Grand Cherokee1,475
—16
2003 Grand Cherokee762
quiet: 7 of 2010
2004 Grand Cherokee1,295
—14
2005 Grand Cherokee2,051
—5
2006 Grand Cherokee1,280
transmission 4.3×6
2007 Grand Cherokee1,109
engine 3.8×, transmission 4.9×7
2008 Grand Cherokee734
engine 2.3×5
2009 Grand CherokeeFEW REPORTS138
quiet: 2 of 203
2010 Grand CherokeeFEW REPORTS118
quiet: 1 of 205
2011 Grand Cherokee1,639
engine 5.7×6
2012 Grand Cherokee1,644
—11
2013 Grand Cherokee804
—10
2014 Grand Cherokee2,388
transmission 12×19
2015 Grand Cherokee1,371
transmission 8.8×10
2016 Grand Cherokee312
quiet: 3 of 209
2017 Grand Cherokee364
transmission 2.2×6
2018 Grand Cherokee854
—11
2019 Grand Cherokee370
quiet: 5 of 207
2020 Grand Cherokee241
—3
2021 Grand Cherokee413
—12
2022 Grand Cherokee268
—13
2023 Grand Cherokee410
—21
2024 Grand Cherokee256
engine 1.7×16
2025 Grand CherokeeFEW REPORTS80
—4
2026 Grand CherokeeFEW REPORTS34
—6

"Stands out" = 40 or more complaints naming that system and at least twice the model's quiet (lower-quartile) year, or twice the share seen across every vehicle of that model year. Newer years have had less time on the road. "Quiet" ranks only years with 7+ years on the road and 20+ complaints. NHTSA data through November 2026.

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Other Jeep models

Jeep Cherokee · Jeep Commander · Jeep Compass · Jeep Gladiator · Jeep Grand Cherokee 4xe · Jeep Grand Cherokee L · Jeep Grand Wagoneer · Jeep Laredo · Jeep Liberty · Jeep Patriot · Jeep Renegade · Jeep Wagoneer · Jeep Wrangler · Jeep Wrangler 4xe · Jeep Wrangler Sahara. All makes and models.

Source: NHTSA public complaints, recalls, service bulletin and investigation databases, data received through November 2026. Complaints are unverified reports from owners, not failure rates: sales volumes are unknown, so a model year is only compared with other years of the same model. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Year pages: 20002001200220032004200520062007200820112012201320142015201620172018201920202021202220232024

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