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PulsCar/Keep or sell?/Kia Soul/2011
194 OWNER COMPLAINTS · 3 RECALLS · NHTSA

Is the 2011 Kia Soul a bad year?

194 owner complaints to NHTSA. Engine and transmission complaints are in line with other Soul years.

● QUIET YEAR · AT 114,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it. You picked a good year.

Engine and transmission complaints for the 2011 Kia Soul are in line with other Soul years. Brakes stands out for this year: see below.

3th quietest of 10 Soul years by owner complaints (years with 7+ years on the road).

Check this Soul at your mileage →All Soul years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2011 Soul owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 114,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
BrakesSTANDS OUT45 (23%)51k–153k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Engine28 (14%)80k–147k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Electrical system30 (15%)19k–96k miles · mostly behind—
Air bags26 (13%)22k–84k miles · mostly behind—
Visibility and wipers17 (9%)3k–34k miles · mostly behind—
Transmission and drivetrain13 (7%)14k–87k miles · mostly behind—
Body structure12 (6%)3k–61k miles · mostly behind—
Exterior lighting13 (7%)too few with a mileage—
Stability control10 (5%)too few with a mileage—
Fuel system9 (5%)too few with a mileage—
Suspension9 (5%)too few with a mileage—
Speed control8 (4%)too few with a mileage—
Seat belts7 (4%)too few with a mileage—
Tires6 (3%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 114,000 miles. Not a quote.

What owners reported alongside their complaints

Of 194 complaints: 27 mention a crash · 5 mention a fire · 23 report an injury · 12 say the car was towed.

2 complaints were filed in the last 12 months, the newest in Aug 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

Recalls for the 2011 Kia Soul: 3

BRAKES · 2023 · NHTSA 23V-652 · 1,730,192 VEHICLES IN THIS RECALL CAMPAIGN

The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving. An engine compartment fire while parked or driving can increase the risk of injury.

BODY STRUCTURE · 2014 · NHTSA 14V-822 · 95,314 VEHICLES IN THIS RECALL CAMPAIGN

A headliner plate may detach during deployment of the curtain air bag. A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

EXTERIOR LIGHTING · 2013 · NHTSA 13V-114 · 980,377 VEHICLES IN THIS RECALL CAMPAIGN

In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. In the affected vehicles, the stop lamp switch may malfunction. Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Kia: 53

Repair instructions Kia sent its dealers for symptoms seen in the shop on the 2011 Kia Soul. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2022 · PS731

DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM)…

ENGINE · 2018 · PS067_R1

CYLINDER HEAD STEEL BALL INSPECTION AND INSTALLATION - This Pitstop provides information regarding the inspection and installation of the steel sealing ball…

ENGINE · 2018 · PS539

ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable…

ENGINE · 2013 · TSBFUE024

ECM upgrade - knock improvement DTC P0328

NHTSA defect investigations: 3

BRAKES · AQ23002 · OPEN SINCE 2023

Hyundai and Kia ABS Module Fires

ELECTRICAL SYSTEM · PE19004 · CLOSED 2021

Non-crash Vehicle Fires

ELECTRICAL SYSTEM · DP18003 · CLOSED 2019

Non-crash Vehicle Fires

Neighbouring years

2010 Soul: 135 complaints, keep it · 2012 Soul: 516 complaints, consider selling.

Every Kia Soul year

2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · All Soul years side by side

Other Kia models: Kia Amanti · Kia Cadenza · Kia Carnival · Kia EV6 · Kia EV9 · Kia Forte · Kia K5 · Kia Niro · Kia Optima · Kia Optima Hybrid · Kia Rio · Kia Rondo · Kia Sedona · Kia Seltos · Kia Sephia · Kia Sorento · Kia Spectra · Kia Sportage · Kia Stinger · Kia Telluride. All makes and models.

Questions

Is the 2011 Kia Soul a bad year?

194 owner complaints to NHTSA. Engine and transmission complaints are in line with other Soul years. At 114,000 miles the tool says: Keep it.

What are the most common problems with the 2011 Kia Soul?

By owner complaints to NHTSA: brakes (45), engine (28), electrical system (30), air bags (26), visibility and wipers (17).

How many recalls does the 2011 Kia Soul have?

3 recall campaigns list this model year: Brakes (NHTSA 23V-652), Body structure (NHTSA 14V-822), Exterior lighting (NHTSA 13V-114). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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