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PulsCar/Keep or sell?/Kia Soul/2021
244 OWNER COMPLAINTS · 2 RECALLS · NHTSA

Is the 2021 Kia Soul a bad year?

244 owner complaints to NHTSA. Engine complaints: 190, 2.5× a quiet Soul year.

● WATCH · AT 72,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the engine

The engine draws 2.5× the complaints of a quiet Soul year, but the 2021 is still young: half of its engine complaints so far came in by 72k miles, and that mark will move as owners add miles. Check your powertrain warranty first.

Check this Soul at your mileage →All Soul years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2021 Soul owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 72,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
EngineSTANDS OUT190 (78%)41k–96k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Transmission and drivetrain27 (11%)4k–18k miles · mostly behind—
Electrical system15 (6%)too few with a mileage—
Fuel system11 (5%)too few with a mileage—
Brakes10 (4%)too few with a mileage—
Steering9 (4%)too few with a mileage—
Visibility and wipers7 (3%)too few with a mileage—
Exterior lighting6 (2%)too few with a mileage—
Collision avoidance5 (2%)too few with a mileage—
Suspension5 (2%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 72,000 miles. Not a quote.

What owners reported alongside their complaints

Of 244 complaints: 12 mention a crash · 3 mention a fire · 4 report an injury · 29 say the car was towed.

87 complaints were filed in the last 12 months, the newest in Nov 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

Recalls for the 2021 Kia Soul: 2

ENGINE · 2025 · NHTSA 25V-099 · 137,256 VEHICLES IN THIS RECALL CAMPAIGN

The piston oil rings may have been manufactured incorrectly, which can result in engine damage. Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

ENGINE · 2021 · NHTSA 21V-259 · 147,249 VEHICLES IN THIS RECALL CAMPAIGN

The piston oil rings may not have been properly heat-treated, which may result in engine damage. A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Kia: 64

Repair instructions Kia sent its dealers for symptoms seen in the shop on the 2021 Kia Soul. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2026 · TSB_ENG263

Misfire concern due to overrunning alternator decoupler

ENGINE · 2025 · SST082_R1

Perform an engine vibration inspection using the Kia Diagnostic System (KDS) tablet on certain Kia engine/model vehicles

ENGINE · 2025 · TSB_SST082

Piston noise sensing system (Pnss) inspection

TRANSMISSION AND DRIVETRAIN · 2024 · TSB_TRA113

Precautions for transmissions with isg/eop

NHTSA defect investigations: 1

ENGINE · AQ25001 · CLOSED 2025

Kia 25V099 Piston Oil Ring Recall Effectiveness

Neighbouring years

2020 Soul: 390 complaints, keep it, but watch the engine · 2022 Soul: 97 complaints, keep it, but watch the engine.

Every Kia Soul year

2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · All Soul years side by side

Other Kia models: Kia Amanti · Kia Cadenza · Kia Carnival · Kia EV6 · Kia EV9 · Kia Forte · Kia K5 · Kia Niro · Kia Optima · Kia Optima Hybrid · Kia Rio · Kia Rondo · Kia Sedona · Kia Seltos · Kia Sephia · Kia Sorento · Kia Spectra · Kia Sportage · Kia Stinger · Kia Telluride. All makes and models.

Questions

Is the 2021 Kia Soul a bad year?

244 owner complaints to NHTSA. Engine complaints: 190, 2.5× a quiet Soul year. At 72,000 miles the tool says: Keep it, but watch the engine. The engine draws 2.5× the complaints of a quiet Soul year, but the 2021 is still young: half of its engine complaints so far came in by 72k miles, and that mark will move as owners add miles. Check your powertrain warranty first.

What are the most common problems with the 2021 Kia Soul?

By owner complaints to NHTSA: engine (190), transmission and drivetrain (27), electrical system (15), fuel system (11), brakes (10). Half of the engine complaints were filed between 41k–96k miles.

How many recalls does the 2021 Kia Soul have?

2 recall campaigns list this model year: Engine (NHTSA 25V-099), Engine (NHTSA 21V-259). A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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