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PulsCar/Keep or sell?/Ram 2500/2004
582 OWNER COMPLAINTS · 9 RECALLS · NHTSA

Is the 2004 Ram 2500 a bad year?

582 owner complaints to NHTSA. Transmission complaints: 110, 6.5× a quiet 2500 year.

● WATCH · AT 27,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the transmission

Half of the transmission complaints for this year were filed at 10k–53k miles, where you are now.

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What 2004 2500 owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 27,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Transmission and drivetrainSTANDS OUT110 (19%)10k–53k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
SteeringSTANDS OUT140 (24%)61k–127k miles · aheadSteering rack and pinion replacement $700–$2,100
SuspensionSTANDS OUT106 (18%)35k–101k miles · aheadBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Air bagsSTANDS OUT90 (15%)80k–172k miles · ahead—
Engine31 (5%)24k–114k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Brakes18 (3%)25k–105k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Electrical system47 (8%)53k–136k miles · ahead12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Body structure35 (6%)49k–120k miles · ahead—
Fuel system33 (6%)54k–109k miles · aheadFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Visibility and wipers30 (5%)61k–122k miles · ahead—
Exterior lighting26 (4%)75k–160k miles · ahead—
Speed control17 (3%)37k–138k miles · ahead—
Wheels13 (2%)85k–137k miles · aheadWheel bearing / hub assembly replacement (one wheel) $230–$750
Tires8 (1%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 27,000 miles. Not a quote.

What owners reported alongside their complaints

Of 582 complaints: 49 mention a crash · 7 mention a fire · 14 report an injury · 4 say the car was towed.

4 complaints were filed in the last 12 months, the newest in Sep 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

On march 31, 2006 I stopped the 2004 Dodge 2500 Ram 4X4 to pick up my mail. Prior exiting the vehicle I placed the shift lever into park believing it was in locked park condition.

27,000 MILES · FL · AUG 2006 · NHTSA #10165902

I pulled up to a local gas station and placed the shift lever in the park position as indicated by the shift indicator leaving the vehicle running as I went in to get an air chuck.

10,000 MILES · ND · OCT 2004 · NHTSA #10093594

My 2004 Dodge Ram 2500 developed a vibration in the front end a about 35,000 miles. It was most noticeable at low speeds turning to the left.

53,000 MILES · ME · JAN 2007 · NHTSA #10178309

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 27,000 miles), not by content. Unverified.

Recalls for the 2004 Ram 2500: 9

AIR BAGS · 2014 · NHTSA 14V-770 · 250,896 VEHICLES IN THIS RECALL CAMPAIGN

Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture. In the event of a crash necessitating deployment of the passenger s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

STEERING · 2013 · NHTSA 13V-528 · 706,664 VEHICLES IN THIS RECALL CAMPAIGN

The left tie rod assembly may break. A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

STEERING · 2011 · NHTSA 11V-350 · 242,780 VEHICLES IN THIS RECALL CAMPAIGN

This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 Dodge Ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service. This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.

STEERING · 2010 · NHTSA 10E013000 · 1,500 VEHICLES IN THIS RECALL CAMPAIGN

The pitman arm can fracture and break away from the steering box causing total loss of steering control. Steering loss could result in a vehicle crash possibly resulting in property damage, injury or death.

VISIBILITY AND WIPERS · 2007 · NHTSA 07E104000 · 1,657 VEHICLES IN THIS RECALL CAMPAIGN

Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as DOT-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle… In the event of a vehicle crash, the occupant(S) may be seriously injured by shattered glass.

SUSPENSION · 2007 · NHTSA 07E009000 · 3,350 VEHICLES IN THIS RECALL CAMPAIGN

Certain lki enterprises, inc., brand name superlift suspension, pitman arms sold as replacement equipment for 2003-2007 Dodge Ram 2500 and 3500 4X4 light trucks. Pitman arm wear or failure may lead to loss of vehicle control, possibly resulting in a vehicle crash.

TRANSMISSION AND DRIVETRAIN · 2005 · NHTSA 05V-462 · 250,433 VEHICLES IN THIS RECALL CAMPAIGN

On certain pickup trucks equipped with diesel engines and automatic transmissions, in an attempt to exit the vehicle quickly without shutting off the engine and removing the key, the driver may inadvertently leave the automatic transmission shift control in indicated reverse. This error is an unintended action that may result in a lack of transmission park pawl engagement and possibly delayed rearward movement of the vehicle.

EQUIPMENT · 2004 · NHTSA 04V-221 · 6,183 VEHICLES IN THIS RECALL CAMPAIGN

The vehicle certification label on some pickup trucks lists incorrect tire, wheel, and recommended inflation pressure information which does not conform to the requirements of federal motor vehicle safety standard no. 120, 'tire selection and rims for vehicles other than passenger cars.' Installing the incorrect tire/rim sizes and loading the vehicle to the weights shown on the label can cause tire failure and result in a crash without warning.

TRANSMISSION AND DRIVETRAIN · 2003 · NHTSA 03V-503 · 514 VEHICLES IN THIS RECALL CAMPAIGN

On certain pickup trucks, the transfer case to transmission attaching fasteners may not be tightened correctly. This could cause the transmission adapter or transfer case housing to crack and leak fluid. Continued operation can result in propeller shaft separation and damage to fuel system components, which could lead to a fuel leak. Fluid and/or fuel leakage in the presence of an ignition source can cause an underbody fire.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Ram: 21

Repair instructions Ram sent its dealers for symptoms seen in the shop on the 2004 Ram 2500. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2016 · 68332810

Service Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket

ENGINE · 2013 · 9002688

Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206…

BRAKES · 2026 · S1203000003 REV.A

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

ELECTRICAL SYSTEM · 2020 · 9004275

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number

NHTSA defect investigations: 8

AIR BAGS · EA15001 · OPEN SINCE 2015

Air Bag Inflator Rupture

STEERING · AQ14003 · CLOSED 2016

Chrysler's execution of 13V-528 & 529

AIR BAGS · PE14016 · CLOSED 2015

Air Bag Inflator Rupture

ELECTRICAL SYSTEM · PE14013 · CLOSED 2014

Clutch Interlock Switch Malfunction

TRANSMISSION AND DRIVETRAIN · EA05018 · CLOSED 2007

Engine stall

Neighbouring years

2003 2500: 660 complaints, keep it · 2005 2500: 421 complaints, keep it, but watch the transmission.

Every Ram 2500 year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All 2500 years side by side

Other Ram models: Ram 1500 · Ram 3500 · Ram 5500 · Ram Promaster. All makes and models.

Questions

Is the 2004 Ram 2500 a bad year?

582 owner complaints to NHTSA. Transmission complaints: 110, 6.5× a quiet 2500 year. At 27,000 miles the tool says: Keep it, but watch the transmission. Half of the transmission complaints for this year were filed at 10k–53k miles, where you are now.

What are the most common problems with the 2004 Ram 2500?

By owner complaints to NHTSA: transmission and drivetrain (110), steering (140), suspension (106), air bags (90), engine (31). Half of the transmission complaints were filed between 10k–53k miles.

How many recalls does the 2004 Ram 2500 have?

9 recall campaigns list this model year: Air bags (NHTSA 14V-770), Steering (NHTSA 13V-528), Steering (NHTSA 11V-350), Steering (NHTSA 10E013000) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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