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PulsCar/Keep or sell?/Ram 2500/2020
162 OWNER COMPLAINTS · 10 RECALLS · NHTSA

Is the 2020 Ram 2500 a bad year?

162 owner complaints to NHTSA. Engine and transmission complaints are in line with other 2500 years.

● NOTHING STANDS OUT · AT 16,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it

Engine and transmission complaints for the 2020 Ram 2500 are in line with other 2500 years. Fuel system stands out for this year: see below.

Check this 2500 at your mileage →All 2500 years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2020 2500 owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 16,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Fuel systemSTANDS OUT70 (43%)7k–48k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Engine34 (21%)6k–47k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Electrical system20 (12%)5k–39k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Body structure11 (7%)5k–24k miles · around this mileage—
Transmission and drivetrain20 (12%)too few with a mileage—
Brakes14 (9%)too few with a mileage—
Steering10 (6%)too few with a mileage—
Wheels8 (5%)too few with a mileage—
Visibility and wipers6 (4%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 16,000 miles. Not a quote.

What owners reported alongside their complaints

Of 162 complaints: 5 mention a crash · 4 mention a fire · 4 report an injury · 8 say the car was towed.

11 complaints were filed in the last 12 months, the newest in Aug 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

Recalls for the 2020 Ram 2500: 10

AIR BAGS · 2025 · NHTSA 25V-010 · 6,066 VEHICLES IN THIS RECALL CAMPAIGN

The right and left side curtain air bag inflators may rupture due to a manufacturing defect. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

BODY STRUCTURE · 2022 · NHTSA 22V-904 · 1,224,078 VEHICLES IN THIS RECALL CAMPAIGN

The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving. An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

TRANSMISSION AND DRIVETRAIN · 2022 · NHTSA 22V-835 · 250,079 VEHICLES IN THIS RECALL CAMPAIGN

A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

BRAKES · 2022 · NHTSA 22V-140 · 370,437 VEHICLES IN THIS RECALL CAMPAIGN

The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

VISIBILITY AND WIPERS · 2022 · NHTSA 22V-035 · 171,789 VEHICLES IN THIS RECALL CAMPAIGN

The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions. Reduced visibility increases the risk of a crash.

FUEL SYSTEM · 2021 · NHTSA 21V-880 · 222,410 VEHICLES IN THIS RECALL CAMPAIGN

The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning. An engine stall increases the risk of a crash.

VISIBILITY AND WIPERS · 2020 · NHTSA 20V-622 · 19,075 VEHICLES IN THIS RECALL CAMPAIGN

The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. Missing driver side mirror glass reduces visibility and increases the risk of a crash.

BACKUP CAMERA · 2020 · NHTSA 20V-191 · 319,610 VEHICLES IN THIS RECALL CAMPAIGN

A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. The lingering rearview image can distract the driver, increasing the risk of a crash.

BODY STRUCTURE · 2020 · NHTSA 20V-207 · 37,580 VEHICLES IN THIS RECALL CAMPAIGN

In certain side loading conditions, the bed step may unexpectedly fail while in use. A bed step that unexpectedly fails while in use increases the risk of injury to the user.

TRANSMISSION AND DRIVETRAIN · 2020 · NHTSA 20V-043 · 87,431 VEHICLES IN THIS RECALL CAMPAIGN

A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube. The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Ram: 376

Repair instructions Ram sent its dealers for symptoms seen in the shop on the 2020 Ram 2500. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2026 · 9100692 Rev 1

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light

ENGINE · 2026 · S2614000002

Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the Powertrain Control Module…

ENGINE · 2026 · 18-044-26

Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp…

TRANSMISSION AND DRIVETRAIN · 2026 · S2621000003 REV.A

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission

NHTSA defect investigations: 2

FUEL SYSTEM · EA23001 · OPEN SINCE 2023

High pressure fuel pump failure

FUEL SYSTEM · PE21021 · CLOSED 2023

High pressure fuel pump failure

Neighbouring years

2019 2500: 194 complaints, keep it · 2021 2500: 108 complaints, keep it.

Every Ram 2500 year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All 2500 years side by side

Other Ram models: Ram 1500 · Ram 3500 · Ram 5500 · Ram Promaster. All makes and models.

Questions

Is the 2020 Ram 2500 a bad year?

162 owner complaints to NHTSA. Engine and transmission complaints are in line with other 2500 years. At 16,000 miles the tool says: Keep it.

What are the most common problems with the 2020 Ram 2500?

By owner complaints to NHTSA: fuel system (70), engine (34), electrical system (20), body structure (11), transmission and drivetrain (20).

How many recalls does the 2020 Ram 2500 have?

10 recall campaigns list this model year: Air bags (NHTSA 25V-010), Body structure (NHTSA 22V-904), Transmission and drivetrain (NHTSA 22V-835), Brakes (NHTSA 22V-140) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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