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PulsCar/Keep or sell?/Jeep Grand Cherokee/2011
1,639 OWNER COMPLAINTS · 6 RECALLS · NHTSA

Is the 2011 Jeep Grand Cherokee a bad year?

1,639 owner complaints to NHTSA. Engine complaints: 357, 5.7× a quiet Grand Cherokee year.

● WATCH · AT 69,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the engine

Half of the engine complaints for this year were filed at 47k–104k miles, where you are now. Few of them say the car was towed: 9 of 199 filed since 2016.

Check this Grand Cherokee at your mileage →All Grand Cherokee years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2011 Grand Cherokee owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 69,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Electrical systemSTANDS OUT778 (47%)43k–94k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
EngineSTANDS OUT356 (22%)47k–104k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
BrakesSTANDS OUT332 (20%)44k–84k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Fuel systemSTANDS OUT281 (17%)49k–100k miles · around this mileageFuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200
Transmission and drivetrain90 (5%)42k–100k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Steering86 (5%)49k–107k miles · around this mileageSteering rack and pinion replacement $700–$2,100
Air bags59 (4%)42k–95k miles · around this mileage—
Body structure43 (3%)30k–82k miles · around this mileage—
Exterior lighting37 (2%)48k–89k miles · around this mileage—
Suspension37 (2%)36k–95k miles · around this mileageBall joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900
Speed control36 (2%)20k–80k miles · around this mileage—
Visibility and wipers35 (2%)32k–69k miles · around this mileage—
Stability control16 (1%)45k–95k miles · around this mileage—
Interior lighting22 (1%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 69,000 miles. Not a quote.

What owners reported alongside their complaints

Of 1,639 complaints: 52 mention a crash · 61 mention a fire · 36 report an injury · 55 say the car was towed.

12 complaints were filed in the last 12 months, the newest in Oct 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key.

69,000 MILES · AL · OCT 2013 · NHTSA #10547455

Bought a used Jeep grand cherokee 2011 w/ 19k miles on it (It was leased before). First incident happened with 30k miles on it.

47,000 MILES · MN · MAR 2014 · NHTSA #10573496

The car just shuts down when going down the road,we have almost been in two accidents on the highway when the Jeep just shut down at speed and now the car wont even start,dearlership was of no help.

105,000 MILES · NH · AUG 2020 · NHTSA #11344096

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 69,000 miles), not by content. Unverified.

Recalls for the 2011 Jeep Grand Cherokee: 6

ELECTRICAL SYSTEM · 2019 · NHTSA 19V-813 · 528,594 VEHICLES IN THIS RECALL CAMPAIGN

The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning. A vehicle stall increases the risk of a crash.

BRAKES · 2017 · NHTSA 17V-572 · 646,394 VEHICLES IN THIS RECALL CAMPAIGN

The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

INTERIOR LIGHTING · 2015 · NHTSA 15V-879 · 389,252 VEHICLES IN THIS RECALL CAMPAIGN

In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall. The vanity lamp wiring may short, increasing the risk of a vehicle fire.

ELECTRICAL SYSTEM · 2014 · NHTSA 14V-530 · 189,206 VEHICLES IN THIS RECALL CAMPAIGN

In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning. A vehicle stall increases the risk of a crash.

ELECTRICAL SYSTEM · 2014 · NHTSA 14V-391 · 653,562 VEHICLES IN THIS RECALL CAMPAIGN

In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed. If the vanity lamp wiring shorts, there is an increased risk of fire.

BRAKES · 2014 · NHTSA 14V-154 · 646,498 VEHICLES IN THIS RECALL CAMPAIGN

The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside. The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Jeep: 98

Repair instructions Jeep sent its dealers for symptoms seen in the shop on the 2011 Jeep Grand Cherokee. Ask a dealer or mechanic for a bulletin by its number.

ENGINE · 2023 · 9003357a

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA)

ENGINE · 2022 · S1709000010RevB

Ts may include abnormal engine noise, rough idle, lack of power, misfire

ENGINE · 2019 · 9004076

Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair

ENGINE · 2017 · 9003694

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure

NHTSA defect investigations: 6

AIR BAGS · EA21002 · OPEN SINCE 2021

Desiccated Air Bag Inflator Rupture

SEATS · PE19014 · CLOSED 2026

Active Head Rest Inadvertent Deployment

ELECTRICAL SYSTEM · RQ15003 · CLOSED 2016

Post 14V-391 Headliner Fires

ELECTRICAL SYSTEM · DP14004 · CLOSED 2015

Totally Integrated Power Module Failure

ELECTRICAL SYSTEM · EA14001 · CLOSED 2014

Headliner Fires

Neighbouring years

2010 Grand Cherokee: 118 complaints, keep it · 2012 Grand Cherokee: 1,644 complaints, keep it.

Every Jeep Grand Cherokee year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All Grand Cherokee years side by side

Other Jeep models: Jeep Cherokee · Jeep Commander · Jeep Compass · Jeep Gladiator · Jeep Grand Cherokee 4xe · Jeep Grand Cherokee L · Jeep Grand Wagoneer · Jeep Laredo · Jeep Liberty · Jeep Patriot · Jeep Renegade · Jeep Wagoneer · Jeep Wrangler · Jeep Wrangler 4xe · Jeep Wrangler Sahara. All makes and models.

Questions

Is the 2011 Jeep Grand Cherokee a bad year?

1,639 owner complaints to NHTSA. Engine complaints: 357, 5.7× a quiet Grand Cherokee year. At 69,000 miles the tool says: Keep it, but watch the engine. Half of the engine complaints for this year were filed at 47k–104k miles, where you are now. Few of them say the car was towed: 9 of 199 filed since 2016.

What are the most common problems with the 2011 Jeep Grand Cherokee?

By owner complaints to NHTSA: electrical system (778), engine (356), brakes (332), fuel system (281), transmission and drivetrain (90). Half of the engine complaints were filed between 47k–104k miles.

How many recalls does the 2011 Jeep Grand Cherokee have?

6 recall campaigns list this model year: Electrical system (NHTSA 19V-813), Brakes (NHTSA 17V-572), Interior lighting (NHTSA 15V-879), Electrical system (NHTSA 14V-530) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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