Is the 2023 Jeep Grand Cherokee a bad year?
410 owner complaints to NHTSA. Engine and transmission complaints are in line with other Grand Cherokee years.
Keep it
Engine and transmission complaints for the 2023 Jeep Grand Cherokee are in line with other Grand Cherokee years. Electrical system stands out for this year: see below.
The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.
What 2023 Grand Cherokee owners report, by mileage
Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 25,000 miles.
| SYSTEM | COMPLAINTS | MIDDLE HALF FILED AT | TYPICAL US REPAIR BILLS |
|---|---|---|---|
| Electrical systemSTANDS OUT | 184 (45%) | 13k–42k miles · around this mileage | 12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200 |
| Engine | 88 (21%) | 12k–33k miles · around this mileage | Valve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000 |
| SuspensionSTANDS OUT | 70 (17%) | too few with a mileage | Ball joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900 |
| Fuel systemSTANDS OUT | 56 (14%) | too few with a mileage | Fuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200 |
| SteeringSTANDS OUT | 44 (11%) | too few with a mileage | Steering rack and pinion replacement $700–$2,100 |
| Collision avoidance | 40 (10%) | too few with a mileage | — |
| Transmission and drivetrain | 40 (10%) | too few with a mileage | — |
| Brakes | 26 (6%) | too few with a mileage | — |
| Speed control | 18 (4%) | too few with a mileage | — |
| Lane assist | 16 (4%) | too few with a mileage | — |
| Air bags | 12 (3%) | too few with a mileage | — |
| Backup camera | 12 (3%) | too few with a mileage | — |
| Body structure | 10 (2%) | too few with a mileage | — |
| Exterior lighting | 8 (2%) | too few with a mileage | — |
Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 25,000 miles. Not a quote.
What owners reported alongside their complaints
Of 410 complaints: 16 mention a crash · 3 mention a fire · 11 report an injury · 28 say the car was towed.
146 complaints were filed in the last 12 months, the newest in Nov 2026.
Counts of what owners wrote in their complaints, not verified by anyone.
Recalls for the 2023 Jeep Grand Cherokee: 21
The rear coil springs may be incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
A software error may cause the transmission gear selection indicator not to display. A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. Delayed air bag deployment during a crash increases the risk of injury.
The rear coil springs may be incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. A vehicle fire can increase the risk of injury.
A software error within the hybrid control processor may result in a loss of drive power. A loss of drive power increases the risk of a crash.
The second-row seat head restraints may not lock in the upright position. Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. An air bag that does not deploy during a crash increases the risk of injury.
The radio software may prevent the rearview image from displaying. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
A bolt for the second-row seat belt buckle may not be tightened properly. An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Improperly fastened screen module connections may prevent the rearview camera image from displaying. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
An improperly connected coaxial cable may prevent the rearview camera image from displaying. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. An air bag that does not deploy in a crash can increase the risk of injury.
The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control. A loss of vehicle control increases the risk of a crash.
When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control. A loss of steering control increases the risk of a crash.
The air bag warning label may be missing from the dashboard. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.
Service bulletins from Jeep: 609
Repair instructions Jeep sent its dealers for symptoms seen in the shop on the 2023 Jeep Grand Cherokee. Ask a dealer or mechanic for a bulletin by its number.
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement
MIL-On and/or Engine Oil Leak
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp…
PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp…
NHTSA defect investigations: 1
Recall 23V-413 Post Remedy Failures
Neighbouring years
2022 Grand Cherokee: 268 complaints, keep it · 2024 Grand Cherokee: 256 complaints, keep it, but watch the engine.
Every Jeep Grand Cherokee year
2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All Grand Cherokee years side by side
Other Jeep models: Jeep Cherokee · Jeep Commander · Jeep Compass · Jeep Gladiator · Jeep Grand Cherokee 4xe · Jeep Grand Cherokee L · Jeep Grand Wagoneer · Jeep Laredo · Jeep Liberty · Jeep Patriot · Jeep Renegade · Jeep Wagoneer · Jeep Wrangler · Jeep Wrangler 4xe · Jeep Wrangler Sahara. All makes and models.
Questions
Is the 2023 Jeep Grand Cherokee a bad year?
410 owner complaints to NHTSA. Engine and transmission complaints are in line with other Grand Cherokee years. At 25,000 miles the tool says: Keep it.
What are the most common problems with the 2023 Jeep Grand Cherokee?
By owner complaints to NHTSA: electrical system (184), engine (88), suspension (70), fuel system (56), steering (44).
How many recalls does the 2023 Jeep Grand Cherokee have?
21 recall campaigns list this model year: Suspension (NHTSA 26V-562), Transmission and drivetrain (NHTSA 26V-413), Air bags (NHTSA 26V-328), Suspension (NHTSA 26V-051) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.
Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.