Is the 2004 Jeep Grand Cherokee a bad year?
1,295 owner complaints to NHTSA. Engine and transmission complaints are in line with other Grand Cherokee years.
Keep it
Engine and transmission complaints for the 2004 Jeep Grand Cherokee are in line with other Grand Cherokee years. Air bags and seats stand out for this year: see below.
The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.
What 2004 Grand Cherokee owners report, by mileage
Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 120,000 miles.
| SYSTEM | COMPLAINTS | MIDDLE HALF FILED AT | TYPICAL US REPAIR BILLS |
|---|---|---|---|
| Air bagsSTANDS OUT | 326 (25%) | 75k–150k miles · around this mileage | — |
| SeatsSTANDS OUT | 149 (12%) | 60k–120k miles · around this mileage | — |
| Electrical system | 144 (11%) | 55k–125k miles · around this mileage | 12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200 |
| Steering | 73 (6%) | 42k–125k miles · around this mileage | Steering rack and pinion replacement $700–$2,100 |
| Fuel system | 44 (3%) | 79k–143k miles · around this mileage | Fuel pump replacement $220–$1,500 · Fuel injector replacement (one injector) $300–$1,200 |
| Body structure | 36 (3%) | 50k–128k miles · around this mileage | — |
| Exterior lighting | 27 (2%) | 60k–149k miles · around this mileage | — |
| Seat belts | 27 (2%) | 38k–124k miles · around this mileage | — |
| Suspension | 22 (2%) | 34k–140k miles · around this mileage | Ball joint replacement (one joint) $200–$500 · Control arm replacement (one arm) $200–$900 |
| Stability control | 6 (0%) | 70k–150k miles · around this mileage | — |
| Visibility and wipersSTANDS OUT | 214 (17%) | 42k–74k miles · mostly behind | — |
| BrakesSTANDS OUT | 159 (12%) | 12k–31k miles · mostly behind | Brake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084 |
| Engine | 77 (6%) | 47k–115k miles · mostly behind | — |
| Speed controlSTANDS OUT | 77 (6%) | 20k–100k miles · mostly behind | — |
Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 120,000 miles. Not a quote.
What owners reported alongside their complaints
Of 1,295 complaints: 110 mention a crash · 25 mention a fire · 74 report an injury · 25 say the car was towed.
1 complaint was filed in the last 12 months, the newest in Sep 2026.
Counts of what owners wrote in their complaints, not verified by anyone.
In owners' own words
The two rear bolts that attach the left exhaust manifold have sheared off causing a significant exhaust leak and poor engine performance while engine is cold.
2004 Jeep grand cherokee overland uncommanded throttle pedal movement. Car was in drive at a standstill on a slight grade, dry pavement.
The heating/cooling system is dysfunctional and has not worked correctly since purchase in 2004, but is worse now than previously.
Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 120,000 miles), not by content. Unverified.
Recalls for the 2004 Jeep Grand Cherokee: 14
Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated. Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated. Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors. Decreased lighting visibility may result in a vehicle crash.
The front seat electric heater elements could overheat. Overheating could potentially cause a fire or injury.
These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors. Decreased lighting visibility may result in a vehicle crash.
Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. Combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment. Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
On certain sport utility vehicles equipped with heated seats, the front passenger seat electric heater element could overheat. Overheating could potentially cause a fire.
Certain anzo combination headlamp assemblies sold as replacement lamps for use on certain passenger vehicles. Some combination lamps are not equipped with amber side reflectors which fail to conform to federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash.
Certain aftermarket brake hydraulic master cylinders sold as replacement brake cylinders for certain Ford, daimlerchrysler, and Jeep passenger vehicles. These brake cylinders were sold under the brand names of napa, raybestos, aimco, ac delco, carquest, bendix, and wagner. Loss of brake fluid can lead to a decrease in brake line pressure and an increase in stopping distance, which can result in a vehicle crash.
Certain aftermarket airtex electric fuel pumps installed for use as replacement equipment for certain 1997-2004 Jeep wrangler; 1997-2001 Jeep cherokee; 1997-2004 Jeep grand cherokee; and 2000-2003 Dodge dakota vehicles. In the presence of an ignition source, a fuel leak could result in a fire.
On certain sport utility vehicles equipped with 4.0L engines, the crankshaft position sensor wiring insulation may crack and expose the wire. In the presence of moisture, this could result in sensor malfunction, which could cause the engine to stall, increasing the risk of a crash.
On certain sport utility vehicles, due to a recent software programming error, the tire, wheel, and inflation pressure information was inadvertently omitted from the vehicle certification label. The vehicle owner would not be aware of the tire, wheel, and inflation pressure information for their vehicle.
On certain sport utility vehicles, the power steering gear may contain an improperly formed spacer clip, which could dislodge within the steering gear. A dislodged clip may cause increased steering effort, increasing the risk of a crash.
A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.
Service bulletins from Jeep: 22
Repair instructions Jeep sent its dealers for symptoms seen in the shop on the 2004 Jeep Grand Cherokee. Ask a dealer or mechanic for a bulletin by its number.
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator…
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number
Advanced Field Action Communication - M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year…
New CSN Advanced Communication - N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification…
NHTSA defect investigations: 4
Jeep inadvertent air bag deployment
Crash Related Fuel Tank Fires
Crash Related Fuel Tank Fires
Fuel Storage System Crash Related Fires
Neighbouring years
2003 Grand Cherokee: 762 complaints, keep it · 2005 Grand Cherokee: 2,051 complaints, keep it.
Every Jeep Grand Cherokee year
2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All Grand Cherokee years side by side
Other Jeep models: Jeep Cherokee · Jeep Commander · Jeep Compass · Jeep Gladiator · Jeep Grand Cherokee 4xe · Jeep Grand Cherokee L · Jeep Grand Wagoneer · Jeep Laredo · Jeep Liberty · Jeep Patriot · Jeep Renegade · Jeep Wagoneer · Jeep Wrangler · Jeep Wrangler 4xe · Jeep Wrangler Sahara. All makes and models.
Questions
Is the 2004 Jeep Grand Cherokee a bad year?
1,295 owner complaints to NHTSA. Engine and transmission complaints are in line with other Grand Cherokee years. At 120,000 miles the tool says: Keep it.
What are the most common problems with the 2004 Jeep Grand Cherokee?
By owner complaints to NHTSA: air bags (326), seats (149), electrical system (144), steering (73), fuel system (44).
How many recalls does the 2004 Jeep Grand Cherokee have?
14 recall campaigns list this model year: Air bags (NHTSA 15V-673), Air bags (NHTSA 15V-046), Air bags (NHTSA 12V-527), Exterior lighting (NHTSA 09E025000) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.
Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.