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PulsCar/Keep or sell?/Jeep Grand Cherokee/2017
364 OWNER COMPLAINTS · 6 RECALLS · NHTSA

Is the 2017 Jeep Grand Cherokee a bad year?

364 owner complaints to NHTSA. Transmission complaints: 88, 2.2× a quiet Grand Cherokee year.

● WATCH · AT 45,000 MILES (THE MEDIAN COMPLAINT MILEAGE FOR THIS YEAR)

Keep it, but watch the transmission

The transmission draws 2.2× the complaints of a quiet Grand Cherokee year, spread over 14k–86k miles, so there's no single mileage to plan around.

Check this Grand Cherokee at your mileage →All Grand Cherokee years

The verdict moves with mileage: the same car reads differently at 30,000 and at 150,000 miles.

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What 2017 Grand Cherokee owners report, by mileage

Each system owners named in five or more complaints, with the mileage range where the middle half of those complaints were filed. Read at 45,000 miles.

SYSTEMCOMPLAINTSMIDDLE HALF FILED ATTYPICAL US REPAIR BILLS
Transmission and drivetrainSTANDS OUT88 (24%)14k–86k miles · around this mileageCV axle / CV joint replacement (one side) $300–$1,500 · Automatic transmission replacement $2,500–$7,000
Engine107 (29%)15k–77k miles · around this mileageValve cover gasket replacement $110–$500 · Timing chain replacement $1,000–$4,000
Electrical system87 (24%)17k–52k miles · around this mileage12-volt battery replacement $100–$400 · Starter motor replacement $350–$1,200
Brakes29 (8%)10k–67k miles · around this mileageBrake pad replacement (one axle) $115–$390 · Brake pads and rotors replacement (one axle) $200–$1,084
Seats20 (5%)35k–70k miles · around this mileage—
Fuel system33 (9%)6k–42k miles · mostly behind—
Speed control21 (6%)4k–34k miles · mostly behind—
Steering18 (5%)11k–40k miles · mostly behind—
Stability control10 (3%)9k–40k miles · mostly behind—
Air bags15 (4%)too few with a mileage—
Exterior lighting14 (4%)too few with a mileage—
Body structure10 (3%)too few with a mileage—
Collision avoidance8 (2%)too few with a mileage—
Suspension8 (2%)too few with a mileage—

Bills are typical US ranges from the sources named in the tool (J.D. Power, Kelley Blue Book, CarParts.com and others), printed only for systems that stand out or sit at or ahead of 45,000 miles. Not a quote.

What owners reported alongside their complaints

Of 364 complaints: 26 mention a crash · 3 mention a fire · 15 report an injury · 27 say the car was towed.

30 complaints were filed in the last 12 months, the newest in Aug 2026.

Counts of what owners wrote in their complaints, not verified by anyone.

In owners' own words

Vehicle transmission locked up in the middle of a parking lot could not move the car forward or backward nor could I move the gear shifter from drive to park or neutral...

45,000 MILES · IL · OCT 2019 · NHTSA #11269141

2017 grand cherokee 'service shifter' problem. I get the message popping up in the driver information area, along with the vehicle shifting differently than normal.

66,000 MILES · GA · SEP 2019 · NHTSA #11255301

Transmission downshifts too hard. Every time they fix the problem and return the Jeep back to me, it happens at a different mph.

10,000 MILES · GA · JUN 2017 · NHTSA #11002488

Unedited excerpts from complaints filed with NHTSA, chosen by mileage (nearest 45,000 miles), not by content. Unverified.

Recalls for the 2017 Jeep Grand Cherokee: 6

ENGINE · 2023 · NHTSA 23V-411 · 80,629 VEHICLES IN THIS RECALL CAMPAIGN

The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall. An engine stall can increase the risk of a crash.

FUEL SYSTEM · 2022 · NHTSA 22V-406 · 138,645 VEHICLES IN THIS RECALL CAMPAIGN

A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation. Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

EXHAUST · 2020 · NHTSA 20V-699 · 28,884 VEHICLES IN THIS RECALL CAMPAIGN

The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold. Combustion in the intake manifold can increase the risk of a fire.

SPEED CONTROL · 2018 · NHTSA 18V-332 · 4,815,661 VEHICLES IN THIS RECALL CAMPAIGN

If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged… If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

ENGINE · 2017 · NHTSA 17E061000 · 99 VEHICLES IN THIS RECALL CAMPAIGN

The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak. A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

EQUIPMENT · 2016 · NHTSA 16V-686 · 100 VEHICLES IN THIS RECALL CAMPAIGN

In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose. If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle.

A recall may cover only some cars of a model year; the campaign size counts every model and year it lists. Enter your VIN at nhtsa.gov/recalls: dealers fix open recalls free.

Service bulletins from Jeep: 185

Repair instructions Jeep sent its dealers for symptoms seen in the shop on the 2017 Jeep Grand Cherokee. Ask a dealer or mechanic for a bulletin by its number.

TRANSMISSION AND DRIVETRAIN · 2026 · S2621000003 REV.A

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission

ENGINE · 2025 · 9100614

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine

ENGINE · 2025 · 9100498 Rev 3

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise

TRANSMISSION AND DRIVETRAIN · 2025 · 9100534 Rev 1

DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required

NHTSA defect investigations: 3

FUEL SYSTEM · EA23001 · OPEN SINCE 2023

High pressure fuel pump failure

AIR BAGS · EA21002 · OPEN SINCE 2021

Desiccated Air Bag Inflator Rupture

SEATS · PE19014 · CLOSED 2026

Active Head Rest Inadvertent Deployment

Neighbouring years

2016 Grand Cherokee: 312 complaints, keep it · 2018 Grand Cherokee: 854 complaints, keep it.

Every Jeep Grand Cherokee year

2000 · 2001 · 2002 · 2003 · 2004 · 2005 · 2006 · 2007 · 2008 · 2009 · 2010 · 2011 · 2012 · 2013 · 2014 · 2015 · 2016 · 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · 2023 · 2024 · 2025 · 2026 · All Grand Cherokee years side by side

Other Jeep models: Jeep Cherokee · Jeep Commander · Jeep Compass · Jeep Gladiator · Jeep Grand Cherokee 4xe · Jeep Grand Cherokee L · Jeep Grand Wagoneer · Jeep Laredo · Jeep Liberty · Jeep Patriot · Jeep Renegade · Jeep Wagoneer · Jeep Wrangler · Jeep Wrangler 4xe · Jeep Wrangler Sahara. All makes and models.

Questions

Is the 2017 Jeep Grand Cherokee a bad year?

364 owner complaints to NHTSA. Transmission complaints: 88, 2.2× a quiet Grand Cherokee year. At 45,000 miles the tool says: Keep it, but watch the transmission. The transmission draws 2.2× the complaints of a quiet Grand Cherokee year, spread over 14k–86k miles, so there's no single mileage to plan around.

What are the most common problems with the 2017 Jeep Grand Cherokee?

By owner complaints to NHTSA: transmission and drivetrain (88), engine (107), electrical system (87), brakes (29), seats (20). Half of the transmission complaints were filed between 14k–86k miles.

How many recalls does the 2017 Jeep Grand Cherokee have?

6 recall campaigns list this model year: Engine (NHTSA 23V-411), Fuel system (NHTSA 22V-406), Exhaust (NHTSA 20V-699), Speed control (NHTSA 18V-332) and more. A recall may cover only some cars; check by VIN at nhtsa.gov/recalls.

Method: counts of unverified owner complaints filed with NHTSA, compared only with other years of the same model (sales volumes are unknown, so no failure rate is computed). A system stands out at 40+ complaints and at least twice the model's quiet (lower-quartile) year, or twice the share across every vehicle of that model year. The mileage range is the 25th to 75th percentile of the mileages owners reported. Data received by NHTSA through November 5, 2026. Repair prices are typical US ranges from named sources, not quotes. Not a diagnosis and not financial advice. PulsCar is not affiliated with NHTSA. Check this car at your own mileage.

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